- Lead Conversion
- Follow up with leads generated from marketing campaigns, inquiries, or outreach.
- Understand customer needs and provide relevant information or solutions.
- Nurture leads through calls, emails, and meetings until they convert.
- CRM Management
- Update and maintain lead information in the CRM system.
- Track communication and conversion status for each lead.
- Sales Support
- Collaborate with the sales or admissions team to achieve conversion targets.
- Performance Tracking
- Monitor lead conversion metrics and report on performance.
- Provide insights and suggestions to improve conversion rates.
- Customer Engagement
- Ensure timely follow-ups and maintain positive relationships with prospects.
- Handle basic objections and refer complex queries to senior team members.
- Strong communication and interpersonal skills
- Ability to persuade and handle objections tactfully
- Familiarity with CRM tools (e.g., Salesforce, HubSpot)
- Basic understanding of sales or marketing funnels
- Data-driven mindset and goal orientation
